Last updated: 5 July 2026
These Terms of Service ("Terms") govern your use of the Katalyst LABS website at katalystlabs.co.za and any web development or custom software services we provide. By accessing our website or engaging our services, you agree to these Terms.
1. Services
Katalyst LABS provides web development, custom software development, e-commerce solutions, and related digital services. Specific deliverables, timelines, and pricing are defined in individual project proposals or service agreements.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Attempt to gain unauthorised access to our systems or data
- Transmit malware, spam, or harmful code
- Scrape or copy website content without permission
- Misrepresent your identity when contacting us
3. Intellectual Property
All content on this website — including text, graphics, logos, and design — is owned by Katalyst LABS unless otherwise stated. Template previews displayed on our site are for demonstration purposes only.
For client projects, intellectual property ownership is defined in the relevant project agreement. Unless otherwise agreed in writing, clients receive usage rights to delivered work upon full payment.
4. Project Engagements
When you engage us for a project:
- A separate proposal or contract will outline scope, deliverables, payment terms, and timelines
- Changes to project scope may affect cost and delivery dates
- Client-provided content must not infringe third-party rights
- Timely feedback and content delivery from the client may be required to meet deadlines
5. Payments
Payment terms are specified in individual project agreements. We reserve the right to pause or terminate work on overdue accounts. All fees are quoted in the currency stated in the proposal unless otherwise agreed.
6. Warranties & Disclaimer
We strive to deliver high-quality work but our website and services are provided "as is" to the extent permitted by law. We do not guarantee uninterrupted website availability or that our site will be error-free.
We are not liable for issues arising from third-party services, hosting providers, or client-supplied materials.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Katalyst LABS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
8. Third-Party Links & Services
Our website may link to third-party sites or embed third-party tools. We are not responsible for the content, policies, or practices of those third parties.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we handle personal information.
10. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts, unless otherwise agreed in a written service agreement.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.
12. Contact
For questions about these Terms, contact us at:
Katalyst LABS
Email: info@katalystlabs.co.za
Phone: +27 66 221 8260
Website: katalystlabs.co.za